Ramcel Precision Stamping & Manufacturing LLC
Arthur Hantel, Logistics Manager : Ramcel Precision Stamping and Manufacturing LLC
“Ramcel has been working with Illinois Material Handling (IMH) since 2014. We’ve purchased 4 forklifts and have a maintenance service contract with them. Our satisfactory level with IMH over the past couple of years is very high. We’ve found the Sales Management, Service Center, Maintenance and Rental departments to be highly responsive to our needs. When we’ve had situations where one of our older forklifts were down or not working properly, the team at IMH has quickly gotten involved to either get that forklift repaired with the minimum amount of downtime or, if necessary, IMH has supplied us with a temporary replacement unit if our forklift needs to be repaired in their shop. In the current business environment our goal at Ramcel is to quickly and efficiently handle all of our customers’ requests. The team of professionals at IMH greatly assisted us in achieving that goal.”
Basic Crating & Packaging, Inc.
Jack Beaumont, CFO : Basic Crating & Packaging, Inc.
“We would like to thank Illinois Material Handling for their expertise in helping us acquire 4 lift trucks in a 3 month period. Scott Swakow truly listened to our needs and provided the trucks not only at a competitive price but also arranged the financing that would fit into our business plan. Also based on the regional network of Wisconsin Lift Truck we were able to acquire a new Versalift in 3 weeks while their competitors were quoting 6 month delivery dates. Truly outstanding performance.”
Color Communications Inc
Brian Pawlicki, Purchasing Manager : Color Communications Inc
“We had an aging fleet of forklifts with an average age of over 20 years. Everyone here was under the impression that replacing half of our forklifts with new ones would be too expensive and that we should continue repairing forklifts as needed. I contacted Illinois Material Handling to assess our scenario here and present me with solutions. Their sales staff analyzed our entire fleet and gave me the overview that I needed to make my decision. Not only did we realize a cost savings but also less downtime and improved safety.”
Jim Absolon, Equipment Maintenance Supervisor : Fellowes Inc
“I have been using the services of Scott Swakow (Illinois Material Handling) for over 25 years and he has been instrumental in helping Fellowes Inc. improve our material handling needs. They have helped us with many conveyor projects, lift truck needs and numerous small projects. Thank you Scott for all the years of great service.”
Robert J. Erwin, General Manager : Lewis Paper
“A few years ago we went to Promat with the prime objective of replacing our WAVs. The Crown units had been a maintenance and financial disaster. We came across the Joey and were immediately impressed. We placed an order for two units before they were even officially launched. What a well-designed, reliable work horse the Joey has been. It is our go to unit in the warehouse. It is very easy to train someone on, dependable and extremely safe. It has proven to be such a good investment that we have since bought units for most of our warehouses. I wish I had the return on all my equipment that I feel the Joey gives us. In addition, the support we have received from Kevin at Big Joe, and Scott Swakow (Illinois Material Handling) has been phenomenal! I would not hesitate to recommend anyone a Joey, hands down the best piece of equipment you will ever own.”
Len Carmichael, VP Finance & CFO : Sunnyside Corp
“We moved our material handling equipment preventative maintenance program to Illinois Material Handling when we became dissatisfied with the overall service level and reliability of the incumbent. Illinois Material Handling has an outstanding record of making a repair once and without a repeat failure. They have resolved issues the former service was unable to make go away. We have since had Illinois Material Handling do tire replacements at a competitive price allowing us to consolidate suppliers. We also found them to be competitive on new equipment pricing and have purchased a number of replacement units. Illinois Material Handling’s performance level has been consistently outstanding.”